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Drake University Troubleshoots Citrix, Windows & Mac EUE Issues

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Drake University Troubleshoots Citrix, Windows & Mac EUE Issues
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Learn How Drake University Ensures a Positive End User Experience for their Students by Proactively Troubleshooting Citrix, Windows & Mac OS Issues in their Citrix XenApp / XenDesktop 7.6 Environment

“The initial reasons for selecting Goliath Performance Monitor were the rare combination of purpose-built functionality for monitoring Citrix XenApp and the supporting VMware vSphere virtual infrastructure. We have extended the utilization of Goliath to monitor XenDesktop 7.6 farm and added functionality like the Logon Simulator [Goliath Application Availability Monitor] and Citrix daily health check reports to proactively ensure end to end connectivity so users have seamless access to Citrix delivered applications.”

– Chris Mielke, Infrastructure & Security Services Lead at Drake University


The Organization: Drake University

The Organization’s Infrastructure: Citrix XenApp 7.6, Citrix XenDesktop 7.6, & Citrix XenServer 6.5

The Organization’s Performance Monitoring Products: Goliath for Citrix XenApp Monitoring, Goliath for Citrix XenDesktop Monitoring


The Business Challenge: End Users Experience Issues with Virtualized Windows on Mac OS

The Drake Infrastructure Team was having an issue with the performance of virtualized Microsoft Windows instances on Mac OS. More specifically, the College of Business users or students were having performance issues when attempting to use Excel.

Read the entire article here, Drake University Troubleshoots Citrix, Windows & Mac EUE Issues

Via the fine folks at Goliath Technologies.

Categories:
Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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