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Detailed Overview of the AppEnsure Solution  Product Overview


AppEnsure allows IT Operations to manage the performance, response time and throughput, of every application that they have in production, irrespective of the source of that application, legacy, custom developed or purchased, its operating system platform, Windows or Linux, and its execution environment; physical hardware, data center virtualization, private cloud, hybrid cloud, or public cloud.

Summary of the Key Capabilities of AppEnsure 

Instant Value to the Customer – The ability to automatically discover, with absolutely zero manual configuration, all of the applications in the customer’s environment, name them, map their topology across all of the tiers of the application system, and then in real time and on a continuous basis, measure their end-to-end response time and throughput. This includes the ability to measure the response time of the application from the perspective of the actual end user or from the perspective of the edge of the application system. 

Breadth of Applicability – The ability to provide the value in #1 above for every Windows and Linux application that the customer owns, including both custom developed and purchased applications (90% of the applications that customers run are purchased). This includes the ability to follow an application as it migrates from physical hardware to a data center virtualization platform like VMware or Hyper-V, to a private cloud managed by a product like VMware vCloud Automation Center or OpenStack, to hybrid clouds hosted by vendors like Terramark or Savvis, and to public clouds like Amazon EC2, Windows Azure and various OpenStack based clouds. AppEnsure is available in both SaaS delivered and on premise versions meeting the needs of customers who require or prefer either alternative. Both versions are indistinguishable in operation, presenting the same interface to the operations team. 

Automated Root Cause Analysis – using a sophisticated combination of self-learning analytics and dependency rules, AppEnsure automatically tells the administrator what element in the infrastructure supporting the application is causing the degradation in the performance of the application or the downtime of the application. AppEnsure then proposes actionable resolutions that Ops can implement to return the application to the desired performance or required SLA.

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AppEnsure AppEnsure provides APM for IT Operations to proactively manage end-user experience. AppEnsure uniquely correlates the real end-user response time experience with the application-delivery infrastructure performance, providing contextual, actionable intelligence to reduce resolution time by 95% of application outages and slowdowns. For Citrix deployments AppEnsure provides actionable performance insights with unprecedented end-to-end visibility for: Published Applications, Shared Desktops and Hosted Desktops.

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