Customers Love Workspot. Here’s Why
While many companies aspire to have a reputation for excellent customer service, very few actually earn it. Of those that do, the list is quite short. Nordstrom, Apple, Amazon, REI, Virgin Airlines…. very few others come to mind. What makes these companies stand out? Besides just answering your questions and providing helpful support, they go above and beyond to ensure you’re 100% happy.
At Workspot, we’re big admirers of that approach to customer satisfaction. Really, it’s central to everything we do. Before Workspot, our management team saw the problems associated with overly complex, legacy VDI. The VDI deployment process was a nightmare for customers – after committing significant time and money, very often these legacy VDI solutions failed to meet customer needs and expectations.
That’s why, to start, we built a product that’s so insanely simple. Let’s take a look at where legacy VDI fails customers and where Workspot excels.
Legacy VDI puts all the risk on customers
From the get-go, customers take on all the risk with traditional VDI deployment. It starts with a hefty upfront purchase price. Substantial CapEx investment is required due to the massive iceberg of equipment and infrastructure that’s on the backend. To operate legacy VDI, for every $1 customers spend on licenses, they’ll spend another $10 on infrastructure to host and operate it.
Read the entire article here, Customers Love Workspot. Here’s Why.
via the fine folks at WorkSpot