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Customer Portal Individual User Profiles

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UPDATE:

This content is outdated and has been updated here.

 

In the next few weeks, we will be rolling out a big change to the SolarWinds Customer Portal, adding individual user profiles to be used for login and account management moving forward. For purposes of logging in, changing/resetting passwords, managing account information, and more, you will now use a login based on your email address instead of a shared SolarWinds Customer ID (SWID).

 

Changes will be immediately obvious the next time that you log in to the Customer Portal.

 

Frequently Asked Questions About Individual User Profiles:

 

Will I still log in with my SolarWinds Customer ID (SWID)?

No, you will no longer be able to log in using your SWID. You will need to create a user profile in order to log in to the Customer Portal

 

Do I still need my SWID?

Yes, your SWID (SolarWinds Customer ID) is still used to identify your account with SolarWinds. When logged into the portal, you will be able to see your company name and…

Read the entire article here, Customer Portal Individual User Profiles

via the fine folks at SolarWinds

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SolarWinds SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500® enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our thwack® online community to solve problems, share technology and best practices, and directly participate in our product development process.

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