Customer Portal Individual User Profiles
This content is outdated and has been updated here.
In the next few weeks, we will be rolling out a big change to the SolarWinds Customer Portal, adding individual user profiles to be used for login and account management moving forward. For purposes of logging in, changing/resetting passwords, managing account information, and more, you will now use a login based on your email address instead of a shared SolarWinds Customer ID (SWID).
Changes will be immediately obvious the next time that you log in to the Customer Portal.
Frequently Asked Questions About Individual User Profiles:
Will I still log in with my SolarWinds Customer ID (SWID)?
No, you will no longer be able to log in using your SWID. You will need to create a user profile in order to log in to the Customer Portal
Do I still need my SWID?
Yes, your SWID (SolarWinds Customer ID) is still used to identify your account with SolarWinds. When logged into the portal, you will be able to see your company name and…
Read the entire article here, Customer Portal Individual User Profiles
via the fine folks at SolarWinds