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Citrix XenApp Has A Lifecycle Management Problem

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On the Tuesday morning keynote that launched this year’s Citrix Synergy conference, Citrix CEO Mark Templeton took time to set to rest several years of speculation about the importance of XenApp. The message was unequivocal:

“We love XenApp.”

Templeton went on to review both how important XenApp is to Citrix and its importance in the enterprise. The top ten US healthcare organizations, top ten global pharmaceuticals, top twenty US energy companies, top ten US aerospace companies, top twenty global banks, top ten US banks, top ten US life/health insurance companies, top nine US school districts, and so on… all love XenApp. And so they should. XenApp is an excellent product. When it comes to Windows app delivery, in the right hands there is almost nothing that it can’t do and do very well.

But there’s a problem with XenApp that no amount of love or market share can address, and Citrix is now forced to acknowledge it. XenApp has been an excellent product for many years. When you have the best product on in the market, it’s hard to keep finding ways to improve it—at least, in ways that will make your customers want to upgrade to the next release. And that is the problem: Citrix customers are not upgrading to new XenApp releases at anything close to the rate Citrix would like. No one at Citrix has come out and said so, but the evidence is there. As Jo Harder reported for The Virtualization Practice last year, XenApp 7.5 was absent many of the more advanced features offered by XenApp 6.5. Those features returned only in XenApp 7.6, and even then, some were not as readily accessible as they had been in XenApp 6.5. Still missing is Project Serenity. Promised for 2014 and only now in beta, Project Serenity exports XenApp 6.x configurations and converts them from Citrix IMA to FMA architecture.

Read the entire article here, Citrix XenApp Has A Lifecycle Management Problem

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