1. Home
  2. Data Center
  3. Citrix: Self-Diagnose Your NetScaler Problems!

Citrix: Self-Diagnose Your NetScaler Problems!


Citrix Insight Services provides you with an intuitive and robust way to diagnose problems — all by yourself — without having to call tech support. All you need are your My Citrix credentials.

As a part of the self-diagnosis, CIS provides you with some key reports. These include:

  • Health Check Summary: This comprehensive report lists any alerts that were triggered for the diagnostic bundle that you uploaded. Each alert corresponds to a specific condition and provides prescriptive recommendations like firmware upgrades, misconfigurations, and security recommendations. The recommendations all have links to one or more knowledgebase articles and documentation.
  • Environment Diffing: This report summarizes the differences between multiple uploads coming from the same appliance. This helps with change control and auditing.
  • Appliance Details: This is a nifty report that summarizes key configuration details like NSIP, license type, and platform. It also lists the number of vservers, services, policies, etc.
  • NetScaler Environment: This visual report, based on newnslog files collected from the appliance, provides charts that illustrate performance statistics like CPU usage, memory usage, compression performance, etc.
  • History: This report summarizes two major sets of configuration events: upgrades/downgrades and feature enablement/disablement.

Read the entire article here, Citrix: Self-Diagnose Your NetScaler Problems!

Tweet Follow @douglasabrown Follow @DABCC

DABCC DABCC.com, the world leader in sharing the finest Virtualization & Cloud news and support resources. #Citrix, #VMware, #Microsoft, #Mobility and much more! Brought to you by @douglasabrown & team!

Featured Resources:

Related Articles:


White Papers

‘All You Need to Know About Microsoft Windows Nano Server’ Veeam White Paper

Now updated for Windows Server 2016 GA release! You probably heard about Windows Nano Server already … but what is it exactly, and how do you get started with it? What value will it bring to your environment? Nano Server is a headless, 64-bit only deployment option for Windows Server 2016. Microsoft created this component specifically with […]


Download Commvault VM Backup and Recovery: end-to-end VM backup, recovery and cloud management

Commvault’s ability to provide end-to-end VM backup, recovery and cloud management creates a significantly better way to build, protect and optimize VMs throughout their lifecycle. Our best-in-class software for VM backup, recovery and cloud management delivers a number of significant benefits, including: VM recovery with live recovery options; backup to and in the cloud; custom-fit […]

On-Demand Webinars

Architecting for today’s desktop environments – FSLogix On-Demand Webinar

October 19, 2017 Webinar with David Young, Solutions Architect and Product Champion, and Brandon Lee, Solutions Marketer. Video Recording of a live demo of FSLogix and an overview of the latest release of FSLogix Apps featuring Roaming XenApp Email Search and OneDrive App along with Skype for Business Global Address List and Device Based Licensing. […]

Latest Videos

Current State of EUC – E2EVC Video

Session from @E2EVC 2017 Orlando. For event information please visit www.e2evc.com/home. For slides, additional info etc please contact the presenter directly on Twitter. For best video and sound quality do visit the event! This video is from the fine folks at E2EVC Conference

Views All IT News on DABCC.com
Views All IT Videos on DABCC.com
Win a Tesla P100D

Visit Our Sponsors