Citrix: Measure HDX Session Quality with NetScaler SD-WAN
What ultimately determines the success of a digital workspace initiative? Unquestionably, user acceptance. Virtualizing apps and desktops offers compelling benefits in security, management and compliance, but success ultimately depends on users embracing the technology because it makes work easier.
Being able to work anytime, from anywhere, and on any device is hugely attractive, provided the quality of experience is high. Many elements, such as fidelity, fluidity, responsiveness, and linearity, contribute to user experience (UX). Citrix’ HDX technologies are known for delivering a great experience, even in challenging network conditions. And yet, the network connection remains one of the biggest factors in determining whether the experience feels “like local.”
Consistency of cadence, for example, has a big impact on user productivity. The user’s ability to work at a steady pace can be negatively affected when network conditions deviate from the norm. Intermittent packet loss, variations in latency, and network congestion degrade linearity. When network characteristics fluctuate out of the average, users may encounter issues such as:
- Slow file transfers
- Choppy interactivity
- Degraded image quality
- Sluggish mouse movements and keystrokes
Read the entire article here, Measure HDX Session Quality with NetScaler SD-WAN
Via the fine folks at Citrix Systems, Inc.