Citrix: Looking at the Human Side of Work
The intersection of experience, culture, and physical space is shaping the corporate world today. At least that’s the point of view from leading author and futurist, Jacob Morgan, who moderated a recent Churchill Club panel discussion we hosted here at Citrix in Silicon Valley. Rishi Vaish, Vice President on the Watson Work team at IBM, and Steve Wilson, Vice President of Product and Cloud at Citrix joined the discussion with Jacob. As with all discussions hosted by The Churchill Club, a highly-regarded organization that brings together Silicon Valley leaders to discuss the innovations driving the technology world today, several key insights emerged.
The jobs apocalypse is coming … or not
It wouldn’t be a future of work discussion if we didn’t discuss AI and automation. Jacob Morgan kicked off the conversation by describing the big disconnect that his research has brought to light. He has found a huge disparity between research and what’s actually going on in the business world. Research data shows that 47% of jobs will be automated, which leads to gloom and doom predictions of a world without jobs for anyone! Yet Jacob’s conversations with influencers, such as the Chief People Person at McDonald’s and the head of human relations at Ernst & Young, provide a more positive take, as all agree they are automating jobs, but without displacing workers.
Both Steve and Rishi agree there is no way to stop this move to AI. As Rishi cleverly stated, “Automation is like a train . You have to embrace it because it is a technology shift. It doesn’t replace people, it changes jobs. The people get freed up to pursue higher pursuits where human intelligence can be leveraged. Much like any other tech, it has the potential for misuse like any other, and we are responsible for keeping our focus on the track.”
Physical space — What do employees really want?
Read the entire article here, Looking at the Human Side of Work
Via the fine folks at Citrix Systems, Inc.