Citrix: How to Turn a Diagnostic Tool for Mobility into a Proactive Operational Service
Searching for a way to reduce mobile user support tickets? How would you and your IT mobility team like to receive email alerts that let you know if something has changed within your XenMobile infrastructure that will impact your users? Did you know that all XenMobile 10 customers have access to a free service that can do just that? No, then read on.
Citrix XenMobile Analyzer is a free, one-stop, cloud service for diagnosing any XenMobile-related issues, whether it’s an on-prem or cloud deployment. Any XenMobile administrator that has a MyCitrix account can use it to access any of the five tests the Analyzer provides.
The tests included are the XenMobile Environment test, the NetScaler Configuration test, the Secure Mail test, which helps with sorting out ActiveSync issues, Server Connectivity tools which advise on configuring your servers and Citrix Insight Services which provides information about your infrastructure.
Creating a proactive operational service only requires using the XenMobile Environment Test. These are the checks the test performs:
Read the entire article here, How to Turn a Diagnostic Tool for Mobility into a Proactive Operational Service
via the fine folks at Citrix Systems, Inc.