Home Data Center Citrix Cuts Certification Benefits – Passes Costs to Test Takers

Citrix Cuts Certification Benefits – Passes Costs to Test Takers

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I received an email from Citrix Education today detailing they will be no longer sending paper certificates to new Citrix Certified Administrator (CCA) and/or Citrix Certified Sales Professional (CCSP).  In exchange for the paper certificate the awardee will be given a “PDF”.  They even detailed “benefits” to this change:

  • Reduce waste and support the environment
  • Receive certificate 1-2 business days after completing certification
  • Easily distribute certificate to employers or business contacts
  • Print and display multiple copies
All I can say is WOW!  Citrix you are missing the boat and this is just crap.  What Citrix does not seem to understand is that the guys and gals taking these tests do tend to care about the ‘paper’ certificate?  
 
When I was going through all my certification testing I looked forward to receiving my welcome package with my cert and a little pin.  I would go to the office in the morning and first thing I did was check the mail to see if I received any new ‘paper’ I could hang on my wall or put in my file.  It was something I looked forward to and to this day I have an entry way in to my office where the walls are filled with certificates and then I have a folder filled with the miscellaneous certificates along with all the paper work given upon completion of a test, no matter if I passed or failed.  I’m not trying to brag by doing this but in this business it is nice to walk in an office and see that the guys and gals inside are highly certified, and/or certifiable, whichever comes first.   
 
Just a few of what will now be a “PDF”…
 
Heck, can you imagine going to a doctor’s office and/or a lawyer’s office and not seeing their degree?  A certification is the same thing for people in the tech profession and to give us a “PDF” is a slap in our face.   Can you imagine graduating from High School and/or Collage and instead of your diploma they hand you a CD and/or better yet they just tell you, “We emailed it to you.”   This is what Citrix just did. 
 
Every profession and every award gets a cert but not in the case if you pass a Citrix exam.   WOW!  Heck, you even get a certificate when you pass your latest Kung Fu level and/or win the pinewood derby race in Cubs Scouts.  But in the instance that you pass the Citrix exam, you’ve earned yourself a whopping “PDF.  WOW!  Thanks Citrix… This PDF is so cool… I love the watermark…
 
What Citrix just did was lower the value of the accomplishment and have taken away the thrill of hanging up your latest accomplishment and they did it save a few cents.  Of course they did not cut the price of the certification process they just took away a benefit from the people actually paying for that process and at the same time continue to pass that cost on to us.  Now if one of us passes a Citrix exam and want to hang our good work we will need to pay for the PDF to be printed and even then it would not be as nice as one shipped to you.  
 
All this for what?  To save a few dollars?  To “Reduce waste and support the environment?”  That is the biggest BS line I’ve seen in a long time.  Citrix, that is CRAP and you know it.  I have every cert I’ve ever passed and all the paperwork from the test results too.  They are not in a landfill anywhere and there is no waste.  I’m proud of my cert wall and I’m proud of my folder of miscellaneous cert related paperwork.  I earned it by passing your stupid test and now you want to take away the one thing I actually wanted, the paperwork!  
 
Citrix, this is crap and you should be ashamed of yourself for thinking so poorly about the guys who sell and support you solutions as for without them you are nobody, but now you treat us like we are subpar…  This is just CRAP! Way to go Citrix.  Thanks for prioritizing a few cents savings over the guys and gals that helped make you those few Billions. 
  

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Douglas Brown Douglas Brown, DABCC Founder and President, CTP, Microsoft MVP, and VMware vExpert, has more than 17 years of experience in virtualization, cloud, and server based computing. Prior to DABCC, Doug worked at Citrix as a Senior Systems Engineer where he developed the leading Citrix deployment system, “Methodology in a Box,” which has more than a million users. Doug is a notable industry speaker and has also been an accomplished author for the past 17 years. Douglas Brown, DABCC Founder and President, CTP, Microsoft MVP, and VMware vExpert, has more than 17 years of experience in virtualization, cloud, and server based computing. Prior to DABCC, Doug worked at Citrix as a Senior Systems Engineer where he developed the leading Citrix deployment system, “Methodology in a Box,” which has more than a million users. Doug is a notable industry speaker and has also been an accomplished author for the past 17 years.
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