Citrix Call Home Technology Preview

This version required manual interaction to upload information to the Citrix Insight Services.

Manually interacting with each VDA does not scale for large deployments and forces administrators to develop their own strategies to trigger uploads. This Tech Preview release offers automated scheduled uploads to alleviate this pain-point.

To try this Tech Preview, upgrade your Call Home v1 on the XenApp 7.6.300 or XenApp 7.7 VDA. See below for configuration and other important information.

How to schedule uploads?

Automatic uploads can be scheduled daily or weekly.

Uploads are, by default, set to a weekly schedule run on Sundays at 3:00am. Deployments with a large number of VDAs may see a sudden burst of traffic if all of them upload at the same schedule. The Call Home service implements a random delay of up to 2 hours to reduce a flurry of network activity.

Credentials for scheduled uploads

Uploads require administrators to provide their ‘My Citrix’…

Read the entire article here, Citrix Call Home Technology Preview

via the fine folks at Citrix Systems, Inc.

Citrix Systems Citrix (NASDAQ:CTXS) aims to power a world where people, organizations and things are securely connected and accessible to make the extraordinary possible. Its technology makes the world’s apps and data secure and easy to access, empowering people to work anywhere and at any time. Citrix provides a complete and integrated portfolio of Workspace-as-a-Service, application delivery, virtualization, mobility, network delivery and file sharing solutions that enables IT to ensure critical systems are securely available to users via the cloud or on-premise and across any device or platform. With annual revenue in 2015 of $3.28 billion, Citrix solutions are in use by more than 400,000 organizations and over 100 million users globally. Learn more at www.citrix.com.

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