Citrix: Change Would Be Easy … If It Wasn’t for the People.
Can I get an ‘AMEN’? A ‘hallelujah’? The title is a derivative of my favorite quote from change management expert, Jeff Hiatt, author of the book ADKAR: A Model for Change in Business, Government and our Community.
The truth is, people are complicated. And when we need them (us!) to behave differently (like … say, we need them to use a new Citrix technology) in order for our investment to achieve its desired results, those people can quickly become the most challenging part of our implementation.
There are all sorts of reasons people might feel justified in thinking that moving to Worx isn’t a good idea — “Mobile device management, you say? Seems like ‘the man’ has too much control over my stuff!” — or desktop visualization seems too “out there” — “You mean I won’t be able to save to my hard drive on the machine I can touch under my desk?!”
Our reasons, albeit irrational and strange, can create compelling emotional reactions in…
Read the entire article here, Change Would Be Easy … If It Wasn’t for the People.
via the fine folks at Citrix Systems, Inc.