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Wednesday, June 19, 2013

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DABCC > Server Based Computing News Resources > Citrix Support and Training Resources

Citrix Support and Training Resources

This page is dedicated to Citrix support and training resources on such Citrix products as, XenApp, XenDesktop, XenServer, XenClient and much more.

Hot Citrix Support and Training Resources

Citrix XenApp 6.5 Hosted Shared Desktop Sizing Example

In this blog series I’m taking a look at scalability considerations for XenApp 6.5 Hosted Shared Desktops, specifically:

Posted on 1/16/2013 3:04:00 PM

Citrix Support White Paper - Secrets of the Citrix Support Ninjas

Let’s face it. Citrix technology is pretty complex stuff – and it touches just about every other part of your IT infrastructure.

Posted on 1/15/2013 2:43:00 PM

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Different Microsoft Word Language Versions for the Version 3 Citrix XenApp 6.5 Farm Documentation Script
I have received reports from people who say the V3 script does not work with non en-US versions of Microsoft Word. The problem comes in this block of PowerShell code:
Monday, February 04, 2013 11:23:00 AM

Citrix XenApp Shadow Failed – Error 120
Recently a customer raised a support incident requesting further information on why when trying to shadow a XenApp session on any apple device (iphone/ipad/mac) they were receiving the error when trying to initiate a shadow session: Shadow failed: Error Code 120 as illustrated in the screenshot below:
Monday, January 28, 2013 10:01:00 AM

Citrix XenApp 6.5 Hosted Shared Desktop Sizing Example
In this blog series I’m taking a look at scalability considerations for XenApp 6.5 Hosted Shared Desktops, specifically:
Wednesday, January 16, 2013 3:04:00 PM

Citrix Support White Paper - Secrets of the Citrix Support Ninjas
Let’s face it. Citrix technology is pretty complex stuff – and it touches just about every other part of your IT infrastructure.
Tuesday, January 15, 2013 2:43:00 PM

CPU scheduling and memory optimizations solutions compared Part 1 of 2 CPU
For a while now customers and colleagues are asking me which tool to use when it comes to CPU scheduling and memory optimization. We use several management products and end up with more than one product utilizing these tasks. Choice is good but do we just enable them all and if not what’s the best way to configure this?
Tuesday, January 08, 2013 1:30:00 PM

CPU scheduling and memory optimizations solutions compared Part 2 of 2 Memory
For a while now customers and colleagues are asking me which tool to use when it comes to CPU scheduling and Memory optimization. We use several management products and end up with more than one product utilizing these tasks. Choice is good but do we just enable them all and if not what’s the best way to configure this?
Tuesday, January 08, 2013 1:28:00 PM

Citrix Receiver for Win 8/RT Preview Update Goes Live
If you have installed the preview version of Citrix Receiver from the Windows Store, you have likely already been notified of the update. If you installed the very first Preview version, you might not be notified but can Click here to install the Preview update. Before trying the Preview, you should ask your IT department if it can be used in your environment.
Wednesday, December 19, 2012 11:52:00 AM

New Citrix Remote Support and Desktop Apps for Latest Samsung Android Devices Provide BYOD Options
Citrix announced today additions to its market-leading GoToMyPC remote access and GoToAssist remote support portfolio with apps designed for Samsung’s new generation of Android mobile devices aimed at improving user productivity. Recommended as an “S Suggest” App by Samsung, the new GoToMyPC app is optimized to work with the Samsung GALAXY Note II with S Pen for easy and secure access to any computer on the go. With the new GoToAssist app, GoToAssist Corporate customers can now provide full remote control support for Samsung Android mobile devices. For existing users of GoToMyPC and GoToAssist Corporate, the mobile apps are now available free on Google Play.
Friday, November 30, 2012 9:32:00 AM

Troubleshooting Citrix XenApp just got Easier!
Last week at Citrix Synergy we launched Citrix Auto Support. Citrix Auto Support is a simple, online troubleshooting platform and health-checker for your Citrix environment. This is one of the key tools our support engineers use to troubleshoot problems.
Friday, October 26, 2012 1:20:00 PM

Citrix Releases Optimization Pack for Microsoft Lync 1.1
Last week at Synergy Barcelona we announced version 1.1 of the HDX Optimization Pack for Lync. The new release, now available on our Downloads page, rounds out this solution for delivering the Microsoft Lync client from XenDesktop and XenApp with several great enhancements.
Monday, October 22, 2012 11:45:00 PM

Introducing Citrix Auto Support – Help is on the Way
We can finally reveal the top secret news following the Synergy keynote in Barcelona today. I’m delighted to introduce Citrix Auto Support, which is available to use now (an earlier version was known as TaaS).
Thursday, October 18, 2012 9:04:00 AM

How to Hide Desktops from Citrix XenApp Services\PNAgent Site
When you use single Citrix XenApp Services site to manage both XenApp and XenDesktop environments or you’re providing published desktop and applications from your XenApp farm, you’ve probably noticed that your users will get desktop icon in their start menu and\or desktop.
Friday, October 05, 2012 9:45:00 AM

Citrix Support Top 10 Knowledge Center Articles for September 2012
The following is a list of the top Citrix support knowledge base article for the month of September 2012.
Friday, October 05, 2012 2:36:00 AM

Citrix Knowledge Center Top 10 - August 2012
The following is a list of the top Citrix Knowledge Center articles for August 2012.
Thursday, September 06, 2012 4:06:00 AM

Free App: TSSnapSend - App to take Screen shots of a user's Windows Desktops
TSSnapSend is a standalone Windows Application designed to take Screen shots of a user's Windows desktop, embed the image with user details, and then send the screen Shot as an attachment directly to an allocated email address via SMTP. This program is design to run in the background of user's session using specified hotkeys to capture the current state of the screen.
Wednesday, August 08, 2012 12:01:00 AM

AppSense and Citrix Ready Webinar: Register Now!
Next week AppSense is going to be presenting with the Citrix Ready team on one of their regular webinar calls. As I get to be the presenter, I thought Id take a moment to do a "teaser chat" about what we're going to be talking about on that call.Those...
Wednesday, June 06, 2012 11:27:00 AM

Scaling your services dynamically in an Enterprise or Cloud environment
As soon as we refer to big Datacenters and Cloud, scalability comes to the mind and becomes a concern. Load balancers and ADCs play critical role in such deployments. While the load on these services goes UP due to the end user demand, service owners bring up new entities and resources to serve the need.
Monday, June 04, 2012 10:06:00 AM

Slide deck and recording now available for 24th May webinar on enterprise class Cloud data storage
Below you will find links to the recording and materials from the yesterday’s cloud storage webinar. The webinar includes a presentation on Citrix ShareFile, how it works and how it is being integrated into Citrix Receiver. This is then followed by a Q&A with the audience. If you missed the live webinar, then here are links to the recording and to the material used pdf and pps formats.
Monday, May 28, 2012 3:16:00 AM

4 key application migration questions
One of the most popular questions heard from enterprises who want to migrate from Windows XP or start a virtualization initiative is “where do I even begin?” Many are finding a good starting point with the new Citrix Application Migration Workbook, a no-cost resource that helps the project brainstorming and planning processes. Enjoy this excerpt from the Application Migration Workbook and download the entire resource here. Before application migration for Windows 7®, Internet Explorer®, Microsoft® App-V™, Citrix® XenDesktop®, XenApp®, VDI or Windows Server 2008® initiatives, the application portfolio must be ready for migration. Whether planning application compatibility to migrate to Windows 7 or to start a virtualization project, asking the right questions can help drive a successful project.
Thursday, May 24, 2012 7:36:00 AM

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	Additional Resources Improving IT and Business Agility in Multi-Hypervisor Environments by Bernd Harzog. Immidio Flx Profiles – windows profile management - download free trial Browser Access to Windows Applications and Desktops Download Citrix and VMware Virtual Backup & Replication and Virtual Monitoring Solution from PHD Virtual. Powering the Application Readiness Process for Desktop Transformation, Migrations to Windows 7 & 8, Virtualization and Cloud Computing. Free Software: Xangati for vSphere – the best, free performance monitoring tool. See all the interactions from an ESX host. FREE TOOL: Fast disk-based backup for Windows & Linux Servers Download Windows user profile migrator utility from sepago, the inventors of Citrix User Profile Manager. Join 451 Group & eG Innovations and learn how to deliver VDI Performance Assurance, User Satisfaction, and ROI. Watch Now: ControlUp – A super Console for TS and VDI providing a powerful real time performance grid with extensive management capabilities Top 5 Free Tools for Virtualization Management. Discover why millions of IT Pros rely on SolarWinds free tools. Download now! Watch DynamicOps Cloud Management On-Demand Webcasts Download Unitrends Enterprise Backup Free Edition NOW! Six Fairy Tales of VMware and Hyper-V Backup White Paper RES - Learn more about: The challenges facing IT due to increasingly mobile work styles. Storage is typically the most challenging element of VDI deployments. Learn how WHIPTAIL turns that challenge into a strength. Checkout LogicMonitor – Management as a Service Solution. 100% hosted and extremely powerful. Download ProfileUnity with FlexApp and in minute enable support for user installed applications! Atlantis Computing ILIO acceleration Software for VDI and More.

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