Citrix Password Manager Support and Training Resources

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DABCC > Presentation Virtualization Resources > Citrix Password Manager Support and Training Resources

Citrix Password Manager Support and Training Resources

This page is dedicated to Citrix Password Manager support. Here you will learn all about Citrix's sign-on (SSO) solution, Citrix Password Manager!

Citrix Password Manager Helpdesk Utility
This application is designed for use with Citrix Password Manager V4.x. It is intended to be used as a help desk console for one task only - reset an Active Directory User's information in the central store. This results in the selected user being returned to an initial state. In Active Directory central stores, the user data (credentials, security questions and answers, and so on) is deleted and the user is flagged as having had their data reset.
Monday, August 11, 2008 7:53:00 AM

Citrix Password Manager Receives EAL2 Common Criteria Certification
Citrix Systems, Inc. (Nasdaq: CTXS), the global leader in application delivery infrastructure, today announced that Citrix Password Manager™, a feature of Citrix Presentation Server™ Version 4.5, Platinum Edition, has obtained Common Criteria Certification Evaluation Assurance Level 2 from the Certification Body of the United Kingdom Information Technology Security Evaluation and Certification Scheme. Common Criteria, which is accepted by the International Standards Organization (ISO 15408), provides a comprehensive, rigorous method for specifying security function and assurance requirements for products and systems sold to the U.S. government.
Thursday, August 09, 2007 7:18:00 AM

Citrix Releases Hotfix PM450W001 for Password Manager 4.5
Citrix support just released hotfix PM450W001 for Citrix Password Manager Console and Service, Version 4.5. This hotfix addresses the following issues:
Wednesday, July 25, 2007 3:50:00 AM

Citrix Releases Password Manager 4.5
Citrix Systems has announced Citrix Password Manager 4.5. Some of the new features are:
Friday, January 12, 2007 5:03:40 AM

Citrix Password Manager Support Article on Creating a Custom Account for the Self-Service Features
The Citrix Password Manager Self-Service features—Self-Service Password Reset and Account Unlock—provide ease of use, flexibility, and security for users and can help reduce or eliminate help desk calls for these common IT issues.
Wednesday, December 06, 2006 1:09:55 AM

Citrix Releases Citrix Password Manager Agent, Version 4.1.300.2
Citrix support just released a new version of the Citrix Password Manager Agent. This new version address the following issues:
Tuesday, November 28, 2006 3:05:42 AM

Citrix Releases Hotfix PM411W002 for Citrix Password Manager 4.1 with Service Pack 1
Citrix support just released a new hotfix for computers running Citrix Password Manager Console and Service, Version 4.1, with Service Pack 1. This hotfix addresses the following issues:
Tuesday, November 28, 2006 3:04:59 AM

Citrix Known Issues with Microsoft Internet Explorer 7
The following Citrix support article details the known issues you might experience running Internet Explorer 7 on Citrix MetaFrame Presentation Server and Citrix Password Manager.
Thursday, November 09, 2006 3:47:51 AM

Citrix Support Article on How to Configure Citrix Password Manager Hot Desktop to Display Program Neighborhood Agent Icons on the Desktop
The following Citrix support article details how to configure Hot Desktop to display the Program Neighborhood Agent icons for the Hot Desktop User (HDU) on the Hot Desktop Shared Account (HDSA) desktop. Because the HDSA owns the desktop (Explorer shell), processes running in the context of the HDSA are the only ones that can add or remove icons from the desktop.
Friday, October 13, 2006 3:19:47 AM

Citrix Support Releases Hotfix MPM250W011 for Citrix MetaFrame Password Manager 2.5
Citrix support released a new hotfix for Citrix MetaFrame Password Manager, Version 2.5. This Citrix support article describes a hotfix designed for limited distribution. Install this hotfix only if you are directly affected by the issue(s) described in this article. This Password Manager hotfix addresses the following issues:
Thursday, September 14, 2006 4:22:44 AM

Citrix Password Manager Quick Deployment Guide
The following Citrix Password Manage document will provide with step-by-step instructions on installing and configuring Citrix Password Manager within a Citrix Presentation Server environment. Administrators will be provided simple choices to identify the most efficient and streamlined deployment. For most decisions, a Citrix recommendation will be provided. This includes decisions on component installation and configuration, applications to enable for single sign-on, password change management, security settings, and which end users to provide single sign-on capabilities.
Thursday, September 14, 2006 4:17:05 AM

Citrix Password Manager Issues Dealing with Forgotten Passwords and Forgotten Answers to the Secret Question
The following Citrix support article details issues with Citrix Password Manager. This issue is that whenever users change their primary password or an administrator resets it, users must enter their answer to the secret question in order to access their secondary credentials. If users forget their answer to the secret question, MetaFrame Password Manager cannot authenticate them. In these instances, the administrator must delete any user information and reset MetaFrame Password Manager to display the First-Time-Use (FTU) agent pages:
Wednesday, August 23, 2006 4:48:36 AM

Citrix Support Releases LIMITED RELEASE Hotfix for Citrix MetaFrame Password Manager 2.5 - MPM250W010
Citrix support just released hotfix MPM250W010 for Citrix Password Manager 2.5 This hotfix addresses the following issues
Wednesday, August 02, 2006 8:32:02 AM

Explaining MetaFrame Password Manager Application Logging
The following Citrix support article describes how to create a Password Manager log file for troubleshooting Single Sign On (SSO) issues
Tuesday, June 27, 2006 7:38:38 AM

How to Backup and Restore the Citrix Password Manager Service
Citrix support released a new support article detailing how to backup and resource the Citrix Password Manager service. It describes the steps required to backup and restore the Citrix Password Manager Service
Tuesday, June 20, 2006 5:14:37 PM

Customized Agent Fails to Contact the Citrix Password Manager Service
Citrix support just released a new Citrix Password Manager support article detailing how to overcome an error with customized agents and the following error messages
Tuesday, May 30, 2006 4:04:20 PM

Citrix Announces Important Upgrade Information for Password Manager 2.5 and 4.0 Customers
Citrix support just announced that customers who have installed Citrix Password Manager 4.0 and are experiencing issues, Citrix recommends upgrading to Password Manager 4.1, which is effectively the latest update for 4.0. Likewise, customers who are planning a Password Manager installation or upgrade are advised to install Password Manager 4.1 rather than 4.0. Customers who are running Password Manager 2.5 can upgrade directly to 4.1. If an issue is discovered that exists in both Password Manager 4.0 and Password Manager 4.1, Citrix's priority will be to resolve the issue on 4.1
Thursday, April 27, 2006 8:21:47 AM

Citrix Releases Citrix Password Manager 4.1 Service Pack 1
Citrix just release Service Pack 1 for Password Manager 4.1. It address numerous issues so please refer to the readme for a complete list, CTX109566 - Readme for Password Manager 4.1 Service Pack 1
Monday, April 24, 2006 8:46:05 AM

Citrix Releases Updated Citrix Password Manager Agent, Version 4.1.100.0
Citrix just released an updated Citrix Password Manager agent
Monday, April 24, 2006 8:45:19 AM

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