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Tricerat ScrewDrivers – Insurance Industry Case Study

RRJ Insurance Group saves thousands of dollars a month with ScrewDrivers®. About RRJ Insurance Group Ltd. RRJ Insurance Group is a privately owned and operated insurance brokerage located in Canada. The company offers their clients products and services in personal home and auto insurance, commercial and business insurance, and life and group benefits. RRJ has […]

Synthetic Monitoring in APM Strategy – Part 2

eG Innovations
The Evolution of Synthetic Monitoring In the early days of application performance monitoring, synthetic monitoring was based on protocol level emulation. For example, HTTP protocol’s GET method was implemented by monitoring agents and used to determine how fast web sites responded, and whether they were available or not. Likewise, ICMP echo (commonly called “ping”) was […]

Putting User Experience at the Center of the Workspace

Liquidware Labs
In the past, I’ve covered topics such as Breaking Down Silos and Changing Your Point of View and Outside In versus Inside Out. In these and other posts, the theme has been about putting the user first. Regardless of where you might be in the user lifecycle: performing activities such as assessing, designing, migrating or validating […]

Strategic Partnership with Lenovo to Deliver Turnkey Simple Appliances to Fuel Mainstream Market Adoption of Software-defined Storage

Contributed by George Teixeira, President and CEO, DataCore Software In every company’s life there are inflection points that create new possibilities and introduce new ways to serve its customers and become an even greater force in the marketplace.  This week, with the announcement of the Lenovo Storage DX8200D Powered by DataCore, DataCore had that kind […]

[UPDATED] 100+ Must-Have IT Tools – IT Pros Have Spoken!

You may recall that in November, we posted a large list of must-have IT tools. The list was curated using submissions we received to one of our most popular polls ever, in which we asked you to share the tools that you couldn’t imagine working without. Tools, Glorious Tools! Well guess what? Since last year, […]

User Story: Ballard Spahr Reduces Citrix Tickets by 60%

Goliath Technologies
“We reduced Citrix ticket escalations by 60%” – Pete Chim, Systems Engineer The Challenge: Ballard Spahr is a national law firm that has attorneys and staff attempting to access applications from all over the world. Because they use various methods to connect to the internet, the connection quality is variable. The firm has users connecting […]

Application Load Time – Global Insights from Virtual Desktops

We have previously published some global statistics regarding the time it takes users in virtual desktops to log on. A few very interesting conversations with industry experts followed, and one of the popular questions was: how about the additional wait that happens after the logon process is complete? In other words, what is the delay […]

Devolutions Cloud Overview Video

A quick overview of Devolutions Cloud. See how Devolutions Cloud is the central location for all of your Devolutions online services. Get the most our of your Remote Desktop manager experience with the free Devolutions Cloud. You can find out more information about Devolutions Cloud at: https://helpcloud.devolutions.net/whatis_devolutionscloud.htm Create your free account here: https://cloud.devolutions.net This video […]

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