Home Cloud Computing BYOD means soaring IT support costs for mobile devices

BYOD means soaring IT support costs for mobile devices

0
0

Annual IT costs for managing smartphones will soar by 48 percent next year compared to 2011, a new survey by Osterman Research shows.

The increase is mainly due to the need for better security and management as workers bring consumer smartphones to use at work, according to the survey.

Osterman’s survey was based on interviews with 117 mid-sized and large companies and funded by Azaleos, a cloud services company.

Increased mobile device management means a growing need for IT workers: 2.9 full-time IT workers per 1000 mobile devices were needed in 2011. That number rose to 3.6 full-time workers per 1000 devices this year, and it’s expected to reach four full-time workers per 1000 devices in 2013, Osterman said.

Those costs convert to a yearly IT labour cost per user of US$229 in 2011, $294 in 2012 and a projected increase to $339 per user in 2013

To learn more and to read the entire article at its source, please refer to the following page, BYOD means soaring IT support costs for mobile devices- Computerworld – New Zealand

     

Categories:
DABCC DABCC.com, the world leader in sharing the finest Virtualization & Cloud news and support resources. #Citrix, #VMware, #Microsoft, #Mobility and much more! Brought to you by @douglasabrown & team!

Featured Resources:

Related Articles:

| LATEST FEATURED RESOURCES

White Papers

    Application Lifecycle Management with Stratusphere UX – White Paper

    Enterprises today are faced with many challenges, and among those at the top of the list is the struggle surrounding the design, deployment, management and operations that support desktop applications. The demand for applications is increasing at an exponential rate, and organizations are being forced to consider platforms beyond physical, virtual and cloud-based environments. Users […]

    Downloads

      Download Commvault VM Backup and Recovery: end-to-end VM backup, recovery and cloud management

      Commvault’s ability to provide end-to-end VM backup, recovery and cloud management creates a significantly better way to build, protect and optimize VMs throughout their lifecycle. Our best-in-class software for VM backup, recovery and cloud management delivers a number of significant benefits, including: VM recovery with live recovery options; backup to and in the cloud; custom-fit […]

      On-Demand Webinars

        What’s Going on in EUC Printing – A Technical Deep Dive!

        The IGEL Community and ThinPrint invite you to watch the following technical deep dive webinar. The agenda is to technically bring you up to speed on what’s going on in the EUC Printing space today along with a deep dive into new methods, technologies, printing scenarios and a discussion on why printing still matters. You […]

        Latest Videos

          Views All IT News on DABCC.com
          Views All IT Videos on DABCC.com
          Win big $$, visit ITBaller.com for more info!

          Visit Our Sponsors

          Close