Building a better help desk: Part 2, secure permission management
Welcome to the next installment of our Building a better help desk blog series. This time we will be discussing how to improve your permission management. Data security is of utmost importance in every organization. Since security breaches can have a crippling effect on the operation as well as credibility of organizations, enterprises need to pay great attention to securing their resources. But help desk technicians are often reeling under a deluge of AD management activities, making it difficult for them to be 100 percent vigilant at all times and ensure that only the right people have access to resources.
So how can you ensure the safety of all those financial reports, confidential customer documents, bank statements, and so on? How do you restrict access to these documents to only a few authorized people? Well dear help desk, it’s actually all very simple.
Easy, safe, and time-restricted file sharing
Sharing files over the usual channels like email or USB drives can result in security issues; that’s why permission-based shared folders are the norm today in most companies. It is primarily the responsibility of managers, or more specifically, the folder owners, to ensure that files don’t fall in the hands of unauthorized people within or outside the organization.
Read the entire article here, Building a better help desk: Part 2, secure permission management « ManageEngine Blogs
Via the fine folks at ManageEngine.
White Papers
‘All You Need to Know About Microsoft Windows Nano Server’ Veeam White Paper
Now updated for Windows Server 2016 GA release! You probably heard about Windows Nano Server already … but what is it exactly, and how do you get started with it? What value will it bring to your environment? Nano Server is a headless, 64-bit only deployment option for Windows Server 2016. Microsoft created this component specifically with […]
Share this:
‘The Citrix Administrator’s Guide to Citrix ICA/HDX’ White Paper
‘The Technical Guide to Migrating from Citrix 6.5 to 7.x and Replacing EdgeSight’ White Paper
Complete Guide to Understanding the Citrix Logon Process
‘Securing IGEL OS Endpoints’ White Paper
‘Managing Java Application Performance in a Citrix Environment’ White Paper