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Ballard Spahr Uses Goliath to Migrate from Citrix XenApp 6.5 to XenDesktop 7.6

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The Business Challenge: Migrating from Citrix XenApp 6.5 to XenDesktop 7.9 Platinum

Migrating from one Citrix version to another is complicated enough, but Ballard Spahr also has attorneys and other users who require access to applications from all over the world. They connect from remote offices, homes, hotels, even airplanes. Because they use various methods to connect to the internet, the connection quality is also variable.

The IT team wanted to achieve two things to assist in a smooth transition to Citrix XenDesktop 7.9 Platinum:

  1. Knowing that end user experience issues can cause delays in adoption, they wanted a proactive monitoring and troubleshooting product that would help them anticipate issues and resolve them quickly
  2. They need to be able to track adoption to Citrix XenDesktop 7.9 Platinum

The Solution: As a Citrix Platinum customer, Ballard Spahr has access to the free utilities available to Citrix Platinum customers. In fact, they had Citrix Director and Citrix Insight Center installed, but found that these utilities, while helpful, are not designed for enterprise monitoring, management and troubleshooting the Citrix environment. They didn’t provide the visibility into Citrix, end user experience, and the supporting infrastructure. In addition, there was no capability to manage end user experience or gauge the adoption rates of end users.

Read the entire article here, Ballard Spahr Uses Goliath to Migrate from Citrix XA 6.5 to XD 7.6

via the fine folks at Goliath Technologies

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Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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