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Texting is the fastest, easiest and most productive form of communication. It is the best way to get answers or alerts, saving you time. However, texting alone is not secure enough or compliant - exposing organizations to HIPAA violations. Lua provides you with all of the benefits of texting and more, but in a secure environment. Lua also increases staff productivity and streamlines your workflow. Get the leading HIPAA compliant messaging solution that employees will love and IT can trust.

Understanding the “WannaCry” Ransomware Attack

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One of the worst global malware attacks to date has infected nearly 200,000 computer systems in almost 150 countries. The malware attack, referred to as “WannaCrypt” or “WannaCry”, encrypts or freezes all files on computers and requests $300 in Bitcoin currency in exchange for returned access to the files (bgr.com). If the ransom isn’t paid […]

Memorial Hermann Fined $2.4 Million for HIPAA Violation

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After a series of unfortunate events, the Memorial Hermann Health System in Texas has been fined $2.4 million for various HIPAA violations stemming from a patient’s use of a fraudulent driver’s license in 2015. The event gained great attention from both the media and immigrant rights activists as the patient was an undocumented immigrant. MHHS […]

Communication Improving Caregiver Retention and Patient Care

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Communication gaps in healthcare can be detrimental to patient care and organizational efficiency. Effective communication is especially necessary within home healthcare organizations. Disconnect between providers can lead to ineffective care, malpractice and dissatisfaction for both patients and employees, which may all lead to a decrease in profitability. Patients receiving care in their homes have high […]

Consumer-Driven Innovation for Healthcare

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Healthcare is transitioning into a more consumer-focused industry. Patients are increasingly more active in managing their own healthcare. They are able to gather more information about medical conditions, illnesses and treatment options. Overall, patients are able to have more of an informed opinion and say in their care than in the past. This is an […]

Mental Health Utilizing Secure Messaging

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Calls are no longer considered the norm as texting is now the preferred mode of communication for the younger generation. Nearly all communication and daily tasks are managed through their smart devices, making them more comfortable with the convenience of text messages. Counselors and therapists continue to embrace texting as a way to enable communication […]

HIPAA Violation Damage Control Tips

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HIPAA violations can result in hundreds of thousands of dollars in fines. These violations are often caused by breaches, cyber threats, and human errors that compromise patient protected health information (PHI). Here are some tips for managing HIPAA violations that impact your patients and your organizations. After A HIPAA Violation – Lessons Learned From VUMCHealthcare […]

Nurses, Having the Time to Care with Lua

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Nurses are vital members of the care team. Responsible for numerous duties, nurses are committed to providing superior care to patients, aiding in treatment and recovery, reducing the number of post-procedure complications and infections. These responsibilities include but are not limited to providing medical care and emotional support to patients, updating files and other administrative […]

Senior Care and Wearables

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In recent years the market for consumer-facing wearables has grown steadily. Products such as the smartwatch and fitness bands have contributed significantly to this growth. However, healthcare has been slower to embrace this trend, particularly when it comes to the older demographic. Tech companies have yet to truly tap into the seniors market. Many wearable […]

Hospitality in the Healthcare Industry

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Hospitals and healthcare providers are realizing that customer service needs to be integral part of their strategy now more than ever. In order to succeed, organizations must look outside their own industries and adopt the best practices from other industries so as to innovate and improve their offering. In the healthcare industry, great clinical outcomes […]

Successful Adoption of Mobile Messaging

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Introducing any new technology into an organizations can increase productivity and efficiency levels, leading to better outcomes and an improved workflow. Such is the case for secure mobile messaging in the health and home care industries. However getting every employee on board can prove challenging when adopting a new technology like mobile messaging. There are […]
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