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Texting is the fastest, easiest and most productive form of communication. It is the best way to get answers or alerts, saving you time. However, texting alone is not secure enough or compliant - exposing organizations to HIPAA violations. Lua provides you with all of the benefits of texting and more, but in a secure environment. Lua also increases staff productivity and streamlines your workflow. Get the leading HIPAA compliant messaging solution that employees will love and IT can trust.

Not Sufficient for Healthcare

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In busy healthcare environments, the convenience of texting can’t be denied, but how does one find a balance when leaving out identifying patients details yet still providing other providers with enough information? The De-identification process claims that by removing up to 18 known specific pieces of patient data, it is impossible for non-authorized individuals to […]

Texting in Treatment Settings: How to Ensure You are HIPAA Compliant

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We are excited to share that Lua will be hosting a webinar in conjunction with Behavioral Healthcare Executive on August 15th, 2017 at 1:00PM ET, 12:00PM CT. Our CEO and Founder, Michael DeFranco, will break down the dangers of using consumer applications and other non-compliant text tools to share sensitive data in behavioral healthcare and […]

Are your Employees using Secure Passwords?

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Ensuring that employees are creating unique passwords is exceptionally difficult. Although most know in theory not to reuse passwords or use the same one across multiple interfaces, many still do out of convenience or comfort. However, this means if a hacker uncovers the password for one network, they can easily gain access to all the […]

PHI Exposed After E-Mail Breach at Mental Health/Substance Abuse Provider

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When it comes to securing a patient’s protected health information, mental health and addiction treatment providers have to take greater precaution due to the especially sensitive nature of the data that is handled. Illegal drug users are not protected under anti-discrimination laws meaning that a data breach puts their personal lives at risk of many […]

US HIPAA Breach Cost Twice the Global Average per Record

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A recent report developed by the Ponemon Institute concluded that the cost of Healthcare data breaches continue to remain the highest out of any industry, with the average cost being $380 per record. For all other industries, the average cost per record is $141, meaning that a breach of healthcare data costs 2.5 times more […]

Hackers Are Just Getting Started; WannaCry Update

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It is anticipated that the devastating global malware attacks of WannaCry are only just beginning, with more severe assaults on the horizon. As the technology and social engineering landscape continues to develop, layered and comprehensive security approaches must be created to protect confidential information. It’s not a matter of if, but simply a matter of […]

Delivering Patient-Centric Care

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In healthcare, transdisciplinary teams often collaborate in order to develop multifaceted and individualized care plans for patients. Providers from a variety of disciplines band together to share solutions and strategies in order to develop and execute optimal healthcare plans for patients. This type of approach of coordinating care is often used for patients who have […]

3 Cyber Security Threats Lua Helps Protect Against

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Healthcare organizations manage and share the protected health information (PHI) of thousands of patients, making them one of the top targets of cyber criminals. Most implement Bring Your Own Device (BYOD) policies that can increase the likelihood of HIPAA violations or cyber security threats if not done so correctly. Lua helps mobile healthcare organizations work […]

MHealth Advancements in Texting and Wearables Improve Care

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Recent studies have shown that mobile healthcare and texting apps, in collaboration with physicians, help patients improve monitoring and management of chronic illnesses and medication adherence. A study conducted on a small group at Washington University in St. Louis found that using two-way texting to communicate with patients could be more effective in promoting medication […]

Understanding the “WannaCry” Ransomware Attack

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One of the worst global malware attacks to date has infected nearly 200,000 computer systems in almost 150 countries. The malware attack, referred to as “WannaCrypt” or “WannaCry”, encrypts or freezes all files on computers and requests $300 in Bitcoin currency in exchange for returned access to the files (bgr.com). If the ransom isn’t paid […]

Memorial Hermann Fined $2.4 Million for HIPAA Violation

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After a series of unfortunate events, the Memorial Hermann Health System in Texas has been fined $2.4 million for various HIPAA violations stemming from a patient’s use of a fraudulent driver’s license in 2015. The event gained great attention from both the media and immigrant rights activists as the patient was an undocumented immigrant. MHHS […]

Communication Improving Caregiver Retention and Patient Care

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Communication gaps in healthcare can be detrimental to patient care and organizational efficiency. Effective communication is especially necessary within home healthcare organizations. Disconnect between providers can lead to ineffective care, malpractice and dissatisfaction for both patients and employees, which may all lead to a decrease in profitability. Patients receiving care in their homes have high […]

Consumer-Driven Innovation for Healthcare

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Healthcare is transitioning into a more consumer-focused industry. Patients are increasingly more active in managing their own healthcare. They are able to gather more information about medical conditions, illnesses and treatment options. Overall, patients are able to have more of an informed opinion and say in their care than in the past. This is an […]

Mental Health Utilizing Secure Messaging

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Calls are no longer considered the norm as texting is now the preferred mode of communication for the younger generation. Nearly all communication and daily tasks are managed through their smart devices, making them more comfortable with the convenience of text messages. Counselors and therapists continue to embrace texting as a way to enable communication […]

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