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Lakeside Software is the leading provider of Big Data for End-User Computing. Lakeside provides organizations with the data-driven knowledge to make better decisions that drive business success. More than 2,000 organizations in over 60 countries use SysTrack to better understand and empower their workforce.

Ask SysTrack: Be the Hero Your End Users Deserve

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Citrix Synergy was once again a resounding success for us at Lakeside Software. We relished the opportunity to engage directly with industry insiders, to answer your insightful questions, and to witness the field of exceptional products showcased at Synergy this year. We are excited to announce that the editors of TechTarget’s SearchVirtualDesktop.com™ have selected Ask […]

Lakeside Software – Plan your virtualization project with the IGEL Thin Client Planning report

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Plenty has been written about the benefits of virtualizing computing infrastructure. For users, it increases flexibility by giving them access to their data and apps from anywhere, and for IT, it simplifies management by streamlining the environment and centralizing critical assets. Planning to implement VDI can be a complicated task, and planning for which physical […]

Try Out the Citrix Digital Workspace Transformation Assessment

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A constantly changing landscape in the modern workplace has led to a constantly changing landscape in the technology that serves that workplace. Over the last few years, we’ve seen a clear shift away from local storage of data and apps. This is due, in part, to workers becoming more mobile and requiring access to their […]

We Know You Don’t WannaCry

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By now you likely know that WannaCry is a malicious widely distributed ransomware variant that is wreaking havoc over enterprise IT. The most important thing to know is that Microsoft has issued patches for nearly every flavor of the Windows operating system (including Windows XP) to prevent any further attacks.Since AV (even next-gen AV) and other security tools […]

Office 365 Planning Kit: The Method Overview

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All users have software applications that they use daily for their job role, less frequently for particular cases, or not at all. Knowing what applications are useful for which users is a critical part of strategically provisioning Office 365 licenses. Without proper provisioning, a user might lose valuable applications or have applications that they never use, […]

The SysTrack Office 365 Planning Kit

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Office 365 is Microsoft’s latest cloud-based group of software and service subscriptions. Due to its features and monthly/yearly licensing plan, many businesses choose a single license for their entire company. After all, selecting the same license for everyone seems like the easiest choice–why go through the hassle of fitting users to their optimal licenses? Generically […]

SysTrack Use Case: What’s Impacting My System?

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One of SysTrack’s many uses includes providing insight on negative sources of impact in an end user’s environment. Specifically, it can be used by an IT administrator to find out what the source of issues are that cause user experience problems. This helps the IT organization find underlying causes for common user complaints like “my system […]

The SysTrack Software Analytics Kit: Software Usage

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Taking stock of an environment’s software portfolio – what’s installed, what’s being used, what isn’t being used – has consistently been one of the most common use cases of SysTrack. The basic philosophy of SysTrack is to improve the user experience through data-driven business intelligence, and maintaining an efficient, well understood software portfolio is a […]

Software Asset Optimization with SysTrack

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Workplace analytics encompasses a vast amount of end user computing related information collected from a variety of sources, and a vital component of the topic is the observation of software assets. Obviously, a broad topic, we’ve chosen to break that further into three key categories: performance, usage and dependencies. Software performance monitoring is driven by […]

The SysTrack Software Analytics Kit: Software Performance | Lakeside Software

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Monitoring software performance plays a vital role in the observation of software assets. Software performance monitoring is driven by the need to understand how well applications are working in the environment, and where resources should be directed to improve the performance. We’ve created a Software Asset Analytics kit to make it easy for IT admins to understand and […]

Digital Experience Management and Event Correlation with SysTrack

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SysTrack provides the ability to score an environment’s end user experience using digital experience management metrics. The resulting end user experience score provides a clear view of the end user’s experience in that environment and is composed by a series of Key Performance Indicators (KPIs). These KPIs are structured to provide direction to any problems […]

The SysTrack Software Analytics Kit: Software Dependencies

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A key component of observing software assets is understanding software dependencies. To address this, we here at Lakeside have developed the SysTrack Software Asset Analytics kit. A portion of this kit is entirely centered around discovering and monitoring software dependencies within an environment to meet the needs of the IT professional. These dependencies provide insight […]

Director Integration for Ask Lakeside Software SysTrack

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One of the unintuitive results of the progression of technology is the massive proliferation of different sources for different pieces of information that are critical to managing an environment. There are just so many tools that provide a depth of detailed data that the sheer number of them makes it difficult to figure out which […]

Answering GPU Questions with Lakeside Software SysTrack

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Ask SysTrack has become one of the most popular topics we’ve ever discussed in the industry, and our top question is always what we’re adding next. The benefits of using our Natural Language Processing (NLP) tool for common IT questions has appealed to a massive number of our partners in the industry as well as customers. […]

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