Lakeside Software

With the release of Remote Desktop modern infrastructure (RDmi) around the corner and Microsoft Inspire just having finished, there’s a lot of discussion around migrating to RDmi environments. RDmi is a new PaaS offering that’s viewed as a redesign of the familiar RDS. This new offering has many new features and security settings including a […]

APM is commonly used to describe two different practices: application performance management and application performance monitoring. While seemingly almost identical, these terms mean—and can lead to—two different things. Application performance management is a subset of DEM (digital experience monitoring), while application performance monitoring has a narrower scope of a specific application’s functionality. Both involve identifying […]

Office 365 offers flexible licensing models so IT teams can better meet end-user needs. But how can IT determine the best licensing options for their users? Watch this short demo showing how you can use SysTrack to know which applications and devices to purchase based on user need. Learn more at lakesidesoftware.com This video is […]

Picture this: a father shows up at his daughter’s wedding, sick with a bad cold, walks up to the bride and says, “sorry I’m taking a sick day.” This was the premise of a pretty successful ad campaign by Vick’s showing how parents simply don’t take sick days. Similarly, neither does IT support. When business-critical resources underperform or flat out fail, […]

One of the most maligned characteristics of the modern workplace—an open floor plan—can derail workers just as much as poorly performing technology. But this isn’t only an issue for office designers and facility managers. IT can be part of the solution by tailoring resource provisioning to meet evolving user needs. Last week, in a flurry […]

Citrix Synergy 2018 is almost upon us and how to best create and manage a digital workspace is bound to inspire debate among IT pros. But the truth is, despite movement to the cloud and changing work styles and devices, the steps to digital workspace success remain constant. This post focuses on Citrix offerings, but […]

Does confusion around Citrix licensing keep you up at night? Choosing the correct license for your environment can be both stressful and puzzling! Good news, you’re not alone! In fact, we published a post about this very topic four years ago, and it continues to be one of our most popular. Due to high demand, […]

Questions about how to assess data quality and transform end-user data into insights are among the first steps when considering rolling out a digital transformation initiative. Do we already collect the data we need? You may wonder. There are three basic questions you can follow up with to determine your organization’s data preparedness: Are you collecting […]

You may have heard the peculiar news recently covering world-renown astronaut, Scott Kelly’s, genes. Why all the chatter? It was believed that Kelly’s DNA was forever altered as a result of his time in space. And while that may not have been surprising to some, the story has a plot twist: Kelly has a twin brother who now has […]

At Lakeside, we have found that a robust approach to monitoring end-user experience is one that uses both real-time and historical endpoint data. Watch this short demo to learn how you can use SysTrack for real-time digital experience monitoring and read our white paper on the topic here: http://bit.ly/2sff1Wi This video is from the fine […]

Collection from the Endpoint With so many aspects of enterprise computing being managed or hosted externally, Lakeside’s point of view that end-user experience is the most important metric in IT rings loud and clear. Why? Because now more than ever, not only is the endpoint one of the last resources that can be managed by enterprise IT but it is and has […]

5 Best Practices for Proactive Monitoring  Becoming proactive within the enterprise can be a challenging mountain to climb. As a past level 1 help desk employee, I can safely say that I wish proactive monitoring was something we took more seriously.Independent of the obvious benefits of a proactive approach to digital experience monitoring, if done properly, it can bring about numerous benefits to the support […]

At Lakeside, we have found that a robust approach to monitoring end user experience is one that uses both real-time and historical endpoint data. Watch this short demo to learn how you can use SysTrack for real-time digital experience monitoring. This video is from the fine folks at Lakeside Software.

If data is the new oil, AIOps is IT’s refinery. Short for artificial intelligence for IT operations, AIOps refers to software that combines big data and AI, machine learning, natural language processing (NLP), and/or associated technologies to help IT manage data and find insights faster. But what does comparing data to oil mean in practical […]