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Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.

Forrester: It Is Impossible to Manage Infrastructure Manually

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On a near-daily basis, I get questions from infrastructure professionals about how best to rearchitect, optimize, and reorganize around infrastructure as code. No matter what stage they are on the journey, they quickly come to the same realization: It is impossible to do without significant automation. There are many products in this space, each with […]

Forrester: Apple Should Buy IBM

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Why? It needs the company’s AI software Watson in its fight against Google, Facebook, Microsoft, and Amazon. Apple is in a death match with these companies as they strive to trap consumers in their ecosystems via advertising monopolies, hardware lock-in, or no-profit commerce pricing. A critical weapon in this war is natural language processing, a […]

Forrester: Victim Blaming Won’t Stop Global Ransomware Attacks

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The security industry has an accountability crisis. It’s time to talk about it, then fix it. Whenever a massive cyber attack occurs inevitably a chorus of voices rises to blame the victims.  WannaCry on 5/12 and Petya on 6/27 yet again kicked off the familiar refrains of: “If users didn’t click on stuff they shouldn’t….” […]

Forrester: Automation Technologies, Robotics, And Artificial Intelligence In The Workforce

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Last week, McDonald’s shares hit an all-time high, bouyed by Wall Street’s expectations that investments in automation technologies will drive business value: As part of its “Experience of the Future” initiative, McDonald’s announced plans to roll out digital ordering kiosks that will replace cashiers in 2,500 of its locations. The company will also extend its […]

Forrester: Lessons Learned From The Recent British Airways Outage

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Like many others, we are trying to wrap our heads around the recent British Airways outage, an event so far-reaching and arguably avoidable that it’s difficult to believe such a thing can happen — yet it did. While our aim is not to criticize BA, this event provides some good lessons for everyone. It’s a […]

Forrester: Reflections From HPE Discover 2017

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From June 4 to 6, 2017, Hewlett-Packard Enterprise hosted an analyst summit in hot Las Vegas as part of its HPE Discover 2017 event. After a five-year journey of splitting, spin-merging, and getting smaller, CEO Meg Whitman and her staff took stage announcing their strategy and innovations to 9,000 attendees ranging from partners and customers […]

Forrester: Reflections From HPE Discover 2017

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From June 4 – 6, 2017, Hewlett-Packard Enterprise hosted an Analyst Summit in hot Las Vegas as part of their HPE Discover 2017 event.  After a 5 year journey of splitting, spin-merging and getting smaller, CEO Meg Whitman and her staff took stage announcing their strategy and innovations to 9,000  attendees ranging from partners and […]

Forrester: Why Open Source Is Really Disrupting Enterprise Software

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I had an epiphany today about a major reason open source is disrupting enterprise software. This is perhaps one of those things that you have heard so much, you’ve gone numb to it. All the big giants are still alive and kicking, however; so is this really happening? The answer is yes, however the mechanics […]

Forrester: Cognitive Search Is The AI Version Of Enterprise Search

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Stop Wasting Time More than half (54%) of global information workers are interrupted from their work a few times or more per month to spend time looking for or trying to get access to information, insights, and answers. The problem: Old keyword-based enterprise search engines of the past are obsolete. Cognitive search is the new generation of […]

Forrester: Cloud Security Spending Will Grow To $3.5 Billion By 2021

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Cloud is big business today. Forrester estimates that global cloud services revenues totaled $114 billion in 2016, up from $68 billion just two years ago — that’s annual growth of 30%. And we see the public cloud services market reaching $236 billion by 2020. What does this mean for cloud security? This rapid shift to […]

Forrester: IBM & Cisco Join Security Forces To Fight Cybercrime And The Competition

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I was lucky enough to be invited to IBM’s 3rd annual Security Summit in NYC for about 300 of its customers. IBM used the event to showcase a new IBM and Cisco joint security initiative whereby the two will work to integrate their security solutions to better combat advanced threats. The philosophy of the partnership […]

Forrester: IoT World Forum: Mind The Skills Gap With Insights Services

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IoT World Forum 2017 has just wrapped up and the biggest takeaway for me was the skills gap. Companies don’t have the expertise to fully implement and benefit from their IoT initiatives. This was the fourth year of the event, with a theme of “taking IoT to the next level” and “bringing it all together.” […]

Forrester: Where Is Artificial Intelligence In Forrester’s Tech Market Numbers? It’s Hiding

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I have gotten some inquiries about where spending on artificial intelligence and cognitive technologies occur in our tech market numbers (see, for example, “US Tech Market Outlook For 2017 And 2018: Mostly Sunny, With Clouds And Chance Of Rain”).  The short answer is that we include them in our data on business intelligence and analytics, […]

Forrester: AI Is Not An Exception – Technology Has Always Taken Jobs

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Yes, AI will take jobs away from many workers – our relatives, friends, and neighbors. So too have all technologies created throughout human history. We invent things to make things easier and the impossible possible. The invention of the wheel made transport easier. Gutenberg’s printing press put lots of monk’s out of business. The chainsaw […]

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