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eG Innovations

eG Innovations
eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

Expand Microsoft SCOM’s Capabilities to Monitor Performance Across Your Citrix Infrastructure Webinar

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Expand Microsoft SCOM’s Capabilities to Monitor Performance Across Your Citrix Infrastructure “Citrix is slow” or “Citrix is not working” is a common complaint heard at the help desk from frustrated users. These complaints could be caused from a small problem anywhere in your infrastructure and you have to spend hours finding out where the real […]

Monitoring and Troubleshooting Citrix Logon Issues – White Paper

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The first time that a user interacts with the Citrix infrastructure is during logon. This also happens to be one of the most complex stages of a Citrix session. Citrix logon has several phases, involving Citrix apps, Microsoft operating systems, infrastructure components and third-party applications. Slow logons can affect the user experience and reduce user […]

Synthetic Monitoring in APM Strategy – Part 1

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As businesses have become increasingly reliant on IT, monitoring the end-user experience has become paramount. Whether applications are web-based, client-server (i.e., thick clients), or use thin client technologies (using technologies like Citrix, Microsoft Remote Desktops, virtual desktops, etc.), end-users need fast and seamless experience, and application performance has to be top-notch to deliver superior performance. […]

The Many Moving Parts of Managing the End User Experience

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User experience is the process of enhancing user satisfaction by improving the usability, accessibility, and intuitiveness provided in the interaction between the user and the product; and there are many moving parts to making sure this happens. Digital business processes today are underpinned by information technology, and managing the end user experience has become critical. […]

Key Considerations for a Performance Monitoring Solution for Your Citrix Infrastructure White Paper

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Unlike physical desktops where performance issues on a desktop affects one user, performance issues with Citrix technologies impact hundreds to thousands of users. In addition, slowness in tiers that the Citrix admin does not control (i.e. VMware vSphere, storage, network, etc.) can also affect the user experience. Therefore, performance monitoring is one of the most […]

The Infotoxification of IT (a.k.a. Alert Fatigue) and What You Can Do About It

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I read an interesting report from the Citrix Technology Office which used the term “infotoxification”: People today are expected to filter, understand and act upon an enormous mountain of data. Consequently they are overwhelmed; they are “info-toxicated.” Existing tools that are used to help people process and communicate information are creating large inefficiencies in their […]

2016 Citrix Performance Management Survey Report!

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Over the last decade, the Citrix portfolio of solutions has dramatically expanded to include Citrix XenApp, XenDesktop, XenServer, XenMobile, Sharefile and Workspace Cloud. And, the use cases for Citrix technologies have also expanded with the needs of the market. Flexwork and telework, BYOD, mobile workspaces, PC refresh alternatives and remote partner access are now common […]

Performance Monitoring Is Not Just About Diagnosis

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Monitoring is one of the most critical aspects of IT administration and management. Various means can be adopted for performance monitoring — many administrators use a commercial monitoring solution, others rely on open source tools (e.g., Nagios, Zabbix, etc.), while some others develop and run home-grown scripts. The primary usage of a performance monitoring solution […]

Achieving Maximum Business Value in eG Enterprise Operating Environments

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Installing performance management and monitoring software may not be the same as implementing telemetry  throughout an IT organization. As the scope of performance management and monitoring software evolves, investments in management software can provide rapid ROI; but realizing the full value of investments (VOI) in these solutions can be elusive. Return-on-investment (ROI) tends to get […]

eG Innovations Win Citrix Ready Video Contest!!

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eG Innovations Wins Citrix Ready Video Contest! We’re excited to announce that our eG Enterprise animated video, Are You Monitoring Citrix in 3-D?, has been named a winner of the Citrix Ready Spotlight Video Contest, along with co-winners Dell and PureStorage. We’re honored to be recognized and greatly appreciate all of the votes we received! Watch our video and […]
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