Many of the vendor Storage Resource Management tools make claims of substantial return on investment (ROI) for users of their tools resulting in millions of dollars of savings in storage costs. Given the herd of lawyers many of these firms employ, I will assume that there are some facts behind the claims and that it is conceivably possible to achieve the type of savings they describe. How likely is it that a normal end user will achieve similar savings?
Not very likely without an extremely high level of expertise these vendors assume the customer will acquire. Often those huge savings were achieved by bringing in the vendor’s professional services team with deep expertise to install, configure and optimize the system to get any kind of positive results. Alternatively, the customer could dedicate one of their IT administrators to learning and managing the tool full time with a 6 month learning curve...
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