In the last two decades IT management has been in a race to nowhere. A race to discover more, collect more and present more. More reports, more graphs, more views. If there is an IT asset out there, there is a tool to discover it. If there is a metric that can be collected, there is a tool to monitor and graph it. If there is a knob to turn, there is a tool to control it. How many management tools do you have in your environment? Which one do you use when? How many different reports/views are you looking at each day? How much time do you spend investigating these reports? Are you in control?
IT environments are complex. Managing these environments can be challenging. Many different moving parts with very complex interactions make the environment very difficult to effectively track, monitor and control. For years, trying to address the broad range of pain points, we kept throwing more and more management tools into the environment. Every pain point we answered with a different tool. Introducing a new technology or product to the environment led to deploying of yet more tools. Very quickly, we ended up utilizing hundreds of different management tools/products. Instead of addressing the management challenges, we increased the TCO and created an operational and administrative nightmare. Over the last decade I have seen many organizations that realize this mess, and have embarked on multi-million dollar projects aimed to reduce the number of management tools they use.
To learn more and to read the entire article at its source, please refer to the following page, Less IS more: Avoiding the Data Race to Nowhere