Major new opportunity for MSPs as SMBs begin adoption of virtualization technologies

LPI Level Platforms Inc., the global market leader for remote monitoring and management software for Managed Services Providers (MSP's), today announced support for virtualized environments including virtual servers, LANs, storage, and desktops.

Using Managed Workplace(R), solution providers can deliver managed services support for all key virtualization products including Microsoft HyperV and Virtual Server, VMware, Citrix XenServer,Citrix MetaFrame Presentation Server and Windows Terminal Server. This enables solution providers to deliver full managed services support for virtual environments.

Major technology players across the IT industry are staking their positions in a fast-approaching future in which virtualization is commonplace. These technologies have found their initial application in the enterprise and are rapidly moving into the SMB market.

"Our agentless technology combined with the availability of best practices management Policy Modules for most servers, operating systems and applications makes managing virtual environments very straightforward," said Paul Renaud VP Product Operations, Level Platforms. "It's analogous to the movie, The Matrix, a cult classic. As we are outside the environment, we are able to see the entire real world. Agent-based systems see only the virtual world in which they are trapped. Consider this scenario. An agent will see that an operating system is allocating 70% of the CPU to a critical application like Exchange. Level Platforms' agentless technology see's not only the virtualized operating system but can also see that the Hypervisor running the OS is allocating only 20% of the real CPU to this critical application triggering a critical alert for the MSP."

"Managed Workplace's agentless technology provides critical insight at all levels into our customer networks," said Scott Spiro CEO, Computer Solutions Group. "Managed Workplace is essential to our ability to manage and monitor virtual environments effectively--and therefore to offer secure, first class services to our customers."

"As the world of IT transitions to cloud computing, virtualization, collaboration, and hyper-mobility, agent-based systems are rapidly reaching end-of-life," said Peter Sandiford CEO, Level Platforms. "It has never been more important for MSPs to equip themselves with current technology."

About Level Platforms

With 3000 service provider partners in 30 countries, Level Platforms is the leading provider of remote monitoring and management software for managed services providers addressing the needs of small and mid-sized end customers.

For more information, visit http://www.levelplatforms.com/

 

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